Privacy Policy

OVERVIEW

This website is operated by Cleensy. Throughout the site, the terms "we," "us," and "our" refer to Cleensy, which is owned and operated by MB Momentha, a company registered in Lithuania. The company's registered address is J. Janonio g. 12A-1, LT-92252 Klaipeda, Lithuania. Cleensy offers this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

RESPECT FOR PRIVACY

At Cleensy, we respect your privacy. Your email address is secure and will never be sold or rented to third parties without your consent. We collect, store, and use your personal data solely to tailor content, services, and advertisements to your preferences and interests.

PURCHASE OF GOODS

Payment: When purchasing products through Cleensy, you must provide payment information, such as your credit card details. You warrant that this information is accurate and that you are authorized to use the payment method. You are responsible for all taxes associated with your purchase.

Loss and Cancellation: The risk of loss for goods transfers to you once they are handed over to the carrier. We reserve the right to cancel any order for any reason.

PROTECTION OF YOUR DATA

Cleensy is committed to protecting your privacy. We never share our customers' data with third parties. Your information is used to fulfill your requests, personalize future purchases, improve our services, and communicate with you. Your shopping experience is continuously improved through the use of this data.

Your use of our website is governed by this Privacy Policy ("Policy") and our Terms of Service ("Terms"). Capitalized terms are defined in the Terms or elsewhere in this Policy.

We guarantee that all provided information remains private and secure. We collect only the necessary information and with your explicit consent. The data we hold is accurate and up-to-date. You may verify this information by contacting us, subject to administrative fees.

INFORMATION WE COLLECT

We collect personal information ("PII") when you register or respond to specific requests. We may also collect your IP address to diagnose server issues and administer the site. We may ask for your email address for various reasons, including purchasing vouchers, which may require additional information such as your name, mailing address, date of birth, and payment details.

USE AND SHARING OF INFORMATION

All personal data is stored in compliance with data protection laws. We use this information to provide you with information about Cleensy, for marketing purposes, and to offer you appropriate services. We do not sell or provide your PII to third parties, except to prevent fraud. Your information may be shared with our agents and subcontractors to assist us in providing our services.

We reserve the right to disclose your information to: (a) comply with the law; (b) respond to requests from authorities; (c) comply with legal processes; and (d) protect our rights or those of users of the site.

Your information may be transferred abroad, including outside the European Economic Area. By providing us with your PII, you consent to these transfers and the use described in this Policy.

COOKIES

We use "cookies" to store information on your computer and improve your experience on our site. You can change your browser settings to disable cookies, but this may affect the functionality of the site. Cookies help us provide an efficient service and monitor visitor behavior.

EMAILS

We may send you emails for various reasons, such as service reminders, information about vouchers, newsletters, promotions, etc. You always have the option to unsubscribe from marketing emails.

SECURITY AND STORAGE

We store your personal information securely and comply with applicable laws. Data is retained for up to three years after the last use. While we take measures to protect your information, we cannot guarantee complete security during transmission over the internet.

TRANSFER DURING BUSINESS CHANGES

In the event of a sale or restructuring of Cleensy, your data may be transferred to the involved third parties.

CUSTOMER SERVICE

For questions or to access your personal data, you can contact us at info@cleensy.com

CHANGES TO THE POLICY

This Policy is part of the Terms of Service of our site. We may modify it at any time, effective immediately upon posting on the site. By continuing to use the site, you accept these changes. If you disagree, please stop using the site.

INTELLECTUAL PROPERTY RIGHTS OF CLEENSY

You may use Cleensy’s service solely for business transactions with us. Any unauthorized use of our service or content is prohibited. Our trademarks and content are protected by intellectual property laws.

CONTACT INFORMATION

Store Name: Cleensy
Email: info@cleensy.com
Phone: +44 7700 100339
Contact form: Click here
Address:  J. Janonio g. 12A-1, LT-92252 Klaipeda, Lithuania
Company Registration Number: 306663592

Customer Service Hours:
Monday to Friday: 08:00 - 18:00
Saturday and Sunday: 10:00 - 17:00

We respond to your inquiry within 24 hours.