Shipping Policy

Cleensy
https://www.cleensy.com
United Kingdom

Address: J. Janonio g. 12A-1, LT-92252 Klaipeda, Lithuania
Email: info@cleensy.com
Phone: +44 7700 100339
Contact: https://www.cleensy.com/pages/contact

Cleensy Shipping Policy
At Cleensy, we are committed to providing an exceptional shopping experience for our UK customers, including clear and straightforward shipping policies. We offer free shipping on all orders within the United Kingdom.

Business days refer to Monday–Friday, excluding UK public holidays.

Shipping Locations
This shipping policy applies to orders shipped within the United Kingdom.

Delivery Times
Below are the estimated delivery times for all packages:

  • Order cutoff time: 5:00 PM (GMT) Greenwich Mean Time. Orders placed after this time will be processed the next business day, which may add an extra day to the delivery estimate.
  • Order handling time: 1 to 2 business days (Monday to Friday). Once your order is processed, it will be shipped by one of our trusted carriers.
  • Transit time: 6 to 8 business days (Monday to Friday).
  • Estimated delivery time: 7 to 10 business days.

Carrier Services
We partner with Evri to ensure reliable and timely delivery across the UK.

Shipping Costs
Free Shipping: All orders within the United Kingdom qualify for free shipping, with no minimum order requirement.

Delivery Issues
If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here to assist you and ensure your order arrives safely and on time.

Tracking Your Order
Once your order has been shipped, you will receive an email notification containing a tracking number. You can monitor your package’s journey on our Order Tracking page.

Order Confirmation Email Mention
After you’ve placed an order, you will receive an order confirmation email.

Questions?
Visit our FAQs page or contact our customer service.

Contact Information:

Business Name: Cleensy
Address: J. Janonio g. 12A-1, LT-92252 Klaipeda, Lithuania
Email: info@cleensy.com
Phone: +44 7700 100339
Contact: https://www.cleensy.com/pages/contact

Customer Service: Monday to Friday: 9:00 AM – 5:00 PM
We do our best to reply to your e-mail within 1–2 business days.

Thank you for shopping with Cleensy.